The GREEN-API service allows you to send files in several ways: from an external storage using the SendFileByUrl method, from a personal computer using the SendFileByUpload method, from a personal computer with mass mailings using the UploadFile methods + SendFileByUrl. Read more in our article

What types of files does the API support?

Files with extensions jpeg, png, mp4, mp3, docx, pdf, etc. are successfully sent and received via the API, and are displayed correctly on all devices. Read more in our article

How to use a proxy server in WhatsApp?

The proxy server allows you to use WhatsApp even in countries where it is not available. The GREEN-API allows users to use a proxy server for free. To access WhatsApp via the Green-API proxy server, you need to set the settings from our article

How to identify your WhatsApp subscribers?

Add all your customers to your address book on your phone, post any status and get statistics using the GetStatusStatistic method. Read more in our article

How to protect a number from being banned?

Warm up the number, add keywords, contact by name, add questions to the newsletter to receive answers from customers. Read more in our article

How to make mailing lists without the risk of blocking?

Send messages only to customers who have added you to contacts. Give the client the opportunity to unsubscribe. Increase the interval between messages. Read more in our article

PRIVACY POLICY for Bitrix24

Privacy Policy

Green-API LLC (hereinafter referred to as the Company) respects the right of every person to privacy.

To use some services, programs and products of the Company (hereinafter referred to as the Company Products), you may need to complete the registration procedure or provide personal information to the Company. Registration may be required to access some program functions or participate in promotions. The Privacy Policy contains explanations of how such information is used. Please read these Privacy Policy carefully and ask questions if necessary.

These Privacy Terms govern the relationship between the Company and any individual, sole proprietor, legal entity (hereinafter referred to as the User) regarding the processing of Personal Information, including, but not limited to, the collection, use, storage and security of information provided by the User and/or collected from the User. These Privacy Terms apply to all information that the Company and/or its affiliates or other authorized persons acting on behalf of the Company may receive about the User during their use of any of the Company's Products.

Please note: using the Company's Products means your full consent to all provisions of these Privacy Terms and the terms of processing your personal information specified therein. If you do not agree to unconditionally accept all provisions of these Privacy Terms, you have no right to use the Company's Products and must remove all their components from your computer (computer).

1. Personal information collected and processed by the Company within the framework of these Privacy Terms means:

1.1. Information (including, but not limited to, personal data) that the User independently provides to the Company when performing actions aimed at registering the Company's Products (including activation) or as part of their use (including creating an account, contacting support). The information is provided by the User filling out the relevant forms, while the volume of information provided when filling out optional fields of the specified forms is determined by the User independently.

1.2. Information received automatically when the User uses the Company's Products, including from cookies (when loading materials from the Company's websites, information about the User's system is automatically checked; when using the User's communication tools, materials and messages that he sent and received may be saved, while the Company reserves the right to check the content of the User's communication on its websites).

1.3 User data - any information uploaded (entered) by the User into the Company's Products.

1.4. Other information about the User that the Company receives solely for the purposes specified in Section 2 of these Privacy Terms.

2. Purposes of collecting and processing users' personal information

The collection, storage and processing of the information specified in Section 1 of these Privacy Terms is carried out exclusively for the following specific purposes:

2.1. To identify the User when using the Company's Products;

2.2. To personalize the recording of visits (including for the purpose of providing personalized services to the User) and recording the User's actions, the Company uses Cookies.

2.3. To interact with the User within the framework of contracts or agreements concluded with the Company.

2.4. To conduct statistical and other research based on anonymized data (including to find out the opinion of Users on various products and services provided by the Company).

3. Terms of processing the user's personal information and transferring it to third parties

3.1. Storage (including modification and deletion) of Users' personal information is carried out in accordance with the functional purpose of specific Company Products, technical documentation for them, as well as the License Agreement for their use.

3.2. Disclosure of personal information to third parties is carried out in the following cases:

3.2.1. The User has expressed his consent to such disclosure in advance.

3.2.2. The transfer is necessary for the execution of an agreement to which the User is a party, beneficiary or guarantor, as well as for the conclusion of an agreement on the initiative of the User or an agreement under which the User will be a beneficiary or guarantor.

3.2.3. The transfer is necessary to protect the rights and legitimate interests of the Company or third parties in cases where the User violates the copyright of the Company and / or the relevant License Agreement.

3.2.4. The transfer is necessary for the administration of justice, the execution of a judicial act, an act of another body or official subject to execution in accordance with the legislation of the Republic of Kazakhstan on enforcement proceedings or other cases provided for by the current legislation of the Republic of Kazakhstan.

3.3. When processing personal data of users, the Company is guided by the Law of the Republic of Kazakhstan "On personal data and their protection".

4. Limitations of Liability

4.1. The Company does not initiate the placement of personal information when using the Company's Products, does not control its accuracy and relevance, however, the Company reserves the right to demand confirmation of the accuracy of the information provided to it by the User.

4.2. When placing (providing the Company with) personal information of third parties, the User guarantees that he has received all necessary permissions and consents for the specified actions, and also guarantees the full and unconditional consent of these persons with all provisions of these Privacy Terms.

4.3. The Company cannot maintain the confidentiality of the User's personal information, public access to which is provided by the User himself due to the functional purposes of the relevant Company Product; the User agrees that when using such Products, a certain part of his personal information becomes available to an unlimited number of people.

5. Protection of personal information

The Company takes the necessary legal, organizational and technical measures or ensures their adoption to protect personal information from unauthorized or accidental access to it, destruction, modification, blocking, copying, provision, distribution of personal information, as well as from other illegal actions in relation to personal information, including:

Uses RSA encryption in the Company's Products
Provides, if necessary, two-step authentication for account access.
Protects authorized sessions.
Constantly improves methods of collecting, storing and processing data.

6. Final Provisions

These Privacy Terms may be amended by the Company unilaterally by posting a new version on the Internet at https://.../privacy.php. In the event of a discrepancy between the Privacy Terms and the provisions of the License Agreement with the User, the License Agreement shall prevail.