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Customers communication channel in 2025: WhatsApp vs Email#
November 19, 2024
Communicating with customers is one of the key success factors for any business. The time-honored classic email and messengers like WhatsApp have become the main communication tools. However, when it comes to choosing a channel to interact with customers on a regular basis, the question arises, "Which is more effective - email or WhatsApp?".
How to properly check for WhatsApp on a number#
November 12, 2024
When working with WhatsApp API, it is sometimes necessary to check whether the user has an active WhatsApp account on the number. This can be useful to prevent messages from being sent to inactive numbers, when updating the database, etc...
Sales optimization with WhatsApp integration into CRM#
November 11, 2024
Modern businesses strive to be closer to their customers by providing convenient ways to communicate. One of the most popular communication channels in recent years is WhatsApp. But how do you manage the increasing volume of messages without compromising on quality of service? CRM integration with WhatsApp can help.
Manage messages in WhatsApp#
November 5, 2024
Messengers have become a part of our daily lives. WhatsApp is one of the most popular messengers, offering a wide range of features to make your communication convenient and secure. However, many users do not take full advantage of its features.
How to create a WhatsApp chatbot#
October 24, 2024
Creating a chatbot is one of the popular projects for beginner programmers. We wrote earlier the article "WhatsApp Chatbots for Business: How Automation Improves Customer Interaction" and talked about what chatbots are and how to use them to your advantage. In this article, we will look at how to create a chatbot using free SDKs from GREEN-API.
WhatsApp chatbots for business: How automation improves customer interaction#
October 14, 2024
In today's world, where quick response and quality of service are becoming key success factors, WhatsApp chatbots are becoming an indispensable tool for business. Let's break down what a Chatbot is and how to use them so that it benefits your business.
How to set up Zabbix notifications on WhatsApp for free#
October 11, 2024
This article will look at the integration of the Zabbix monitoring system with WhatsApp messenger using GREEN-API service.
What should be the first message to a customer on WhatsApp to avoid losing the number#
October 10, 2024
What should the first message to a customer on WhatsApp be like to engage the user, rather than going to a block or being banned for spam?
Case: WhatsApp API for a car dealer#
October 7, 2024
Client: A large car dealer in Kazakhstan, which has its own development department that provides the company's IT infrastructure.
Sales process: Potential customers contact managers via WhatsApp. All negotiations are conducted in messenger, after which key data is manually transferred to modernized 1C, which acts as a CRM system, storing data about customers and their requests...
WhatsApp launches new analytics feature for channels#
October 5, 2024
WhatsApp has announced a new channel analytics feature that is currently being tested in beta for Android. The feature provides channel admins with tools to analyze their audience to improve content. Metrics that will be available are...
Disabling link previews in WhatsApp#
September 09, 2024
WhatsApp is one of the most popular messaging apps. The development team is constantly working to improve the security and privacy of WhatsApp users and offers new settings for them. The latest update includes a new feature to disable link previews.
New feature to block messages from unknown accounts in WhatsApp#
August 28, 2024
WhatsApp continues to work to improve security and privacy for its users. The latest update to the beta version of the Android app (2.24.17.24) brings a new feature called Block unknown account messages. This feature can help reduce spam and unwanted messages.
How Businesses Use WA and the Role of APIs in This Process#
April 22, 2024
WhatsApp is the third most popular messenger in the world and the only one that tailors its functionality specifically for business needs. But how exactly can businesses utilize WhatsApp? Let’s delve into that below.
How to diversify texts for broadcast?#
March 18, 2024
WhatsApp regularly updates its algorithms to monitor and block automated texting. To avoid getting blocked by WhatsApp, you need to make your texts more diverse. Text randomization can help with this.
How to make money with GreenAPI#
February 15, 2024
The WhatsApp messenger allows businesses to keep in touch with their customers. Businesses are willing to pay for setting up this connection in the messenger. GreenAPI service creates a stable connection between business and WhatsApp and allows you to earn money.
How to correctly enter international numbers for WhatsApp?#
February 12, 2024
In today's world of communication, messaging plays a key role in keeping people and organizations connected across the globe. This is especially true when using messengers such as WhatsApp, which require correct formatting of phone numbers to successfully send messages. In this article, we will look at the specifics of formatting phone numbers from different countries to ensure successful delivery of your messages through the API.
Free proxy server for WhatsApp#
February 7, 2024
In early 2023, WhatsApp launched a feature to connect the messenger to the internet through a proxy server. Now, if WhatsApp is blocked in your country, communication with the messenger can be re-established using a secure connection via proxy.
How to download WhatsApp and register a number?#
December 29, 2023
If you want to communicate in messenger WhatsApp, you need to download the application and register your phone number. This article will guide you through the steps of installing the app and registering by phone number.
Reduce the risk of blocking in WhatsApp: key rules#
December 27, 2023
Businesses need to interact with customers, to convey to everyone the announcement of new promotions and discounts. For this purpose, sending out messages is ideal. That said, due to its strict anti-spam policy, WhatsApp bans up to two million accounts due to unsolicited messaging every month. Read about what are the rules of bulk messaging and how to reduce the risk of account blocking in our article.
WhatsApp cloning#
December 18, 2023
In WhatsApp , you can use two accounts from the same smartphone at the same time, thanks to the Dual Messenger feature. It is most commonly found on smartphones from Samsung.
Channels in WhatsApp#
December 15, 2023
WhatsApp has introduced a feature to create channels. This is an opportunity to send out a message to your audience. Opinion leaders, athletes and stars create their own channels. They post messages. People go in, read and subscribe. This is how an audience is built, when you can reach the maximum number of people with one message.
Connecting to Green API by phone number#
November 30, 2023
With the new release 5.44.24.11, the getAutorizationCode method has been added to the API to connect a WhatsApp account to an instance by phone number. This is an easier way to connect the API functionality and the client account. Previously, connection was only available via QR code.
Compare Green API and official API#
September 17, 2020
In this article, we will talk about how to connect for free the WhatsApp messenger to your account system and start sending messages to your clients, what options of integration with the messenger exist, pros and cons of each option.
How to write a WhatsApp chatbot for free#
September 10, 2020
Here we will consider what options there are for writing a chat bot for the WhatsApp messenger, compare the options, and also discuss how to write and use a WhatsApp chatbot for free.